If you have made or intend to make a donation at a Columbia retail store during your last purchase, here are some answers to frequently asked questions.

When you shop at a Columbia Sportswear store in the United States, you may choose to make a voluntary donation to the Land Trust Alliance at checkout. After paying for your items, the payment terminal will display a prompt asking if you’d like to donate. If you choose to do so, your donation is processed as a second, separate transaction. This donation goes directly to the Land Trust Alliance, which is why it appears as a separate line on your bank or card statement.

Donations made at Columbia Sportswear stores are always one-time transactions. However, because the donation is processed right after your purchase, without needing to tap or insert your card again, some banks may label it as a “recurring” charge. This is a technical misclassification and does not mean you’ll be charged again. If you’d like your donation refunded, you can easily request this by contacting [email protected].

We understand mistakes can happen, and we’re here to help. Because donations go directly to the Land Trust Alliance, Columbia Sportswear cannot issue refunds directly. However, in the case your donation was unintentional and you would like to receive your donation back, Columbia Sportswear’s payment processor Adyen can support you.

If your donation was unintentional,

1. Visit the Payment Lookup Tool to find your donation by entering a few payment details.

2. You’ll receive a PSP reference number, please include this in your email.

3. Contact [email protected], and the Adyen Support Team will process your refund back to your account.

If you’re unable to locate your donation using the lookup tool, don’t worry — just email the same address with your payment details, and the team will manually locate and refund it.

We invest in programs that improve the lives of women, who represent approximately 75% of the people who work in our finished goods manufacturing partner facilities. We have partnered with RISE: Reimagining Industry to Support Equality to empower women in our supply chain through programs which are focused on financial health, respect, foundation and digital technology education. We’ve implemented RISE programs with our finished goods suppliers in Vietnam, India, Indonesia, China, and Bangladesh, with more programs to come. Learn more about our impact here.

Every Columbia full-time employee is awarded 16 paid volunteer hours per year, for volunteer activities. Additionally, our corporate matching program allows us to match our full-time employee's investments in their communities, up to $1,000/year per employee. Our volunteer and community investment policies empower employees to provide meaningful support to their communities.

Columbia is a member of the Skin Cancer Foundation’s Corporate Council and supports their lifesaving work. Skin Cancer Foundation is dedicated to educating the public on the relationship between sun damage and skin cancer and the importance of using sun protection as a means of skin cancer prevention. More than 9,500 people are diagnosed with skin cancer every day in the U.S.

Whether you are hiking a sunny trail or out fishing in the ocean, a new study suggests UV apparel is the way to go. Columbia’s OMNI-SHADE fabric receives the Seal of Recommendation from SCF for meeting the requirements of safe and effective UV protection. Check out Columbia’s wide-ranging collection of OMNI-SHADE products.