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SUBMIT
A CLAIM.
Before submitting a claim, please select
the category below that matches your product
and review the warranty information.
#
SUBMIT A CLAIM.
Before submitting a claim, please select the category below that matches your product and review the warranty information.
Outerwear Footwear Sportswear Equipment Tents Watches Sunglasses & Ski Goggles Belts & Wallets

Outerwear Warranty Claim

Need Help?

For other warranty related questions, visit our Warranty FAQ page.

Warranty Service Hours of Operation:

Phone: (800) 622-6953 - press 3
Warranty Phone: 8am-4pm PT M-F
Warranty Chat: 8am-5pm PT M-F


Warranty info:

Verify below that your product is covered under our warranty. Please only include 1 item at a time.

Certain products may be excluded from the applicable Limited Warranty as indicated at the point of sale and/or on the product hang tag.

Disclaimer: Please check with the Warranty Department before submitting previously repaired garments for warranty claims. Repair done outside of the Columbia Warranty Department may void Columbia’s Limited Warranty applicable to your product.

Limited lifetime warranty on insulated Jackets, Snow Gear, Shells, etc.
Please see complete warranty policies for outerwear here.

Submit Claim
* Required
Street Address, P.O. Box
Apartment, Suite, Unit, Floor
Example: (555) 555-5555

Where was your item purchased?*

Describe what happened to cause the problem*

If your product CANNOT be repaired, would you like to:*

Ensure your item is freshly washed or clean*